We want to ensure your complete satisfaction with your purchase. Please review our return policy below:
1. Return Eligibility:
- Customers may initiate a return within 14 days from the date of purchase.
- Returns will only be accepted for the following reasons:
- Defective product upon arrival (ripped, has holes, discoloration)
- Incorrect item received.
- Size or color mismatch (if applicable).
- We do not accept returns for change of mind or if the item does not meet personal preferences.
- Customers may initiate a return within 14 days from the date of purchase.
- Returns will only be accepted for the following reasons:
- Defective product upon arrival (ripped, has holes, discoloration)
- Incorrect item received.
- Size or color mismatch (if applicable).
- We do not accept returns for change of mind or if the item does not meet personal preferences.
2. Return condition:
- The product must be in its original, unused condition.
- The packaging must be intact, without any rips, tears, or damage.
- The product must not show any signs of wear, tear, stains, or usage.
- The product must be in its original, unused condition.
- The packaging must be intact, without any rips, tears, or damage.
- The product must not show any signs of wear, tear, stains, or usage.
3. Return process:
- To initiate a return, please contact our customer support team within the designated 14-day window.
- Provide your order details, reason for return, and any supporting evidence (e.g., photos of damaged items).
- Our customer support team will guide you through the return process, including providing a return authorization and instructions for sending back the product.
- To initiate a return, please contact our customer support team within the designated 14-day window.
- Provide your order details, reason for return, and any supporting evidence (e.g., photos of damaged items).
- Our customer support team will guide you through the return process, including providing a return authorization and instructions for sending back the product.
4. Return shipping:
- Customers are responsible for the cost of return shipping unless the return is due to a defective or incorrect item received.- We recommend using a trackable shipping method to ensure the safe return of the product.- Upon receiving the returned item, we will inspect it to ensure compliance with our return policy.
- Customers are responsible for the cost of return shipping unless the return is due to a defective or incorrect item received.- We recommend using a trackable shipping method to ensure the safe return of the product.- Upon receiving the returned item, we will inspect it to ensure compliance with our return policy.
5. Refunds & Exchanges
- If the return meets all the necessary conditions, a refund or exchange will be processed according to your preference.
- Refunds will be issued to the original payment method used for the purchase.
- Exchanges will be subject to product availability.
Please note that our return policy is subject to change and may vary for specific products or promotions. We reserve the right to refuse any returns that do not comply with the stated conditions.
If you have any questions or require further assistance, please contact ourcustomer support team at [email protected] We are here to help you!
- If the return meets all the necessary conditions, a refund or exchange will be processed according to your preference.
- Refunds will be issued to the original payment method used for the purchase.
- Exchanges will be subject to product availability.
Please note that our return policy is subject to change and may vary for specific products or promotions. We reserve the right to refuse any returns that do not comply with the stated conditions.
If you have any questions or require further assistance, please contact ourcustomer support team at [email protected] We are here to help you!